Refund policy

Vélo Électrique Dépôt offers a 30-day return policy.

A new product in its original packaging can be returned within 30 days of purchase to any of our stores in Quebec.

For online orders, please repack your order with a copy of your invoice and send it to our return address, 1734 Bd Marie-Victorin, Longueuil, QC J4G 1A5. No approval or return number is required to return an order.